Microsoft have refunded a man who when receiving a bill from his credit card company, discovered there was US$8,206 spent on FIFA Ultimate Team. It turns out it was his son who was buying the card packs, and in shock, made a few calls to resolve the situation.
“It floored me. Literally floored me, when I’d seen what I was being charged,”Lance Perkins told CBC News. “There will never be another Xbox system–or any gaming system–in my home.” Perkins also hopes that more safeguards are in place to prevent stuff like this from happening. He obviously wasn’t aware of parental control, although to be fair, his credit card company should have put the payments on hold before calling Mr Perkins to verify he was making these FIFA, or Xbox transactions.
Due to the nature of the sale, the advice from his credit card company was to blame his son and base it on credit card fraud. Microsoft initially couldn’t offer the refund, as many gamers will be quick to vouch for in their own scenarios when looking for a refund. Due to the mountainous charge faced by the man, they gave in and offered the refund. Whether the Xbox Live account has been banned or disabled from future purchases, we don’t know, but it’s crazy to think that someone would be so naive or unaware of how they’re getting so many ‘free’ packs of cards.
The story doesn’t state how old the son was, only that he was a minor. A minor with full access to credit card details. I’m sure it won’t be the last time something like this happens.